The Adventure of the Never Returning Substitute

Substitute teachers are always a interesting litmus test of a school climate. Subs that want to work regularly try to foster relationships with teachers by following plans and giving detailed accounts of the day's events period by period. These notes are usually followed by a request to be requested again in the future. However, the day can go the other way, as it did last week for a teacher whose sub couldn't control her class. When the teacher returned, it was to a note describing an awful day, of deliberate student misbehavior, insults, and profanity. Plus, it seems that after calling the office for assistance, the sub asked to speak briefly with the principal. The principal told the sub that she was unavailable at the moment, but would get back to her before the end of the day. Naturally, this never occurred and the teacher was left with a bitter note proclaiming that this was the worst school the sub had ever worked in and she would never return. Indeed, she would tell everyone about how awful a school this was. Whatever your take on this, the sub couldn't handle the students, the students were misbehaving, there was little assistance, whatever, the one point that sticks out is that a great degree of damage control could have implemented by the principal hearing out the substitute. The principal might have learned something and the sub could have vented a little. In the restaurant world, a happy patron will tell approximately five people about the experience, whereas the unhappy patron will tell ten. What will this sub say... and to how many?